SM
Simphiwe M
1 reviews | Active since Apr 2013
04 Jun 2025, 15:06
The app works for everything but for claiming! Be careful!
Naked Insurance is the definition of insurance ****. It's so easy to sign up and so easy for them to collect their monthly premium (they even send you a Thank You message every month when they do!) but when it comes to claiming, they have made it impossible. I have been trying to claim from their app and it keeps telling me to activate Huawei location services when I am not even using a Huawei device. I have called them 3 times with their agent being completely useless. There is a reason they have made it impossible to claim. Be careful folks!
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Naked Insurance's replyOfficial
04 Jun 2025, 15:28Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services.
Naked Insurance's reply04 Jun 2025, 15:28
Official
Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services.