Thanks Naked!! You rock!

Firstly, using the app - exceptionally easy and instinctive. Secondly, pricing is great! Thirdly, when I bought my new car, had a problem with Naked app when I had to take photos for Insurance (i.e. as I was taking delivery). This is when I thought the whole relationship with an "online app insurance company" would go pear-shaped. Was I in for a surprise!! My call was answered on the second ring and Naked team sorted all for me and sent relevant proof of insurance to the dealer. It's fabulous to know that Rose (as she calls herself in correspondence from Naked) isn't just a robot - she has real human relatives who help you out exactly when you need them. Naked acknowledged that they were busy sorting an issue with their app regarding taking a pic of the licence disc (which is very seldom available when buying a new car). No excuses - just action and acknowledgement. I am not able to comment on any claim experience as I have not yet had to claim. However, I am hopeful that the good service I have received thus far will continue in such an event.