zM
zandile M

1 reviews | Active since Sept 2010

12 Nov 2024, 11:14

Thank you Naked

I would like to extend my sincere gratitude to Naked for their exceptional service during the recent processing of my claim. From the moment I initiated the claim, I was kept fully informed at every step, which greatly eased the process for me. Despite the unfortunate circumstance of my car being written off, Naked handled everything with outstanding efficiency including refunding my premium for the month and cancelling my policy with no additional paperwork. They promptly informed me of the next steps and clearly outlined all requirements, which made a difficult experience far more manageable. Their dedication to customer care and quick response times have left a lasting impression on me, and I will certainly be considering Naked for insurance coverage on my next vehicle. Thank you once again for going above and beyond!

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Replies (1)
Naked Insurance
Naked Insurance's reply12 Nov 2024, 11:23
Official
Hi Zandile, We pride ourselves in excellent and efficient service. Thank you for the lovely review!