FF
Francois F

1 reviews | Active since Sept 2024

19 Sept 2024, 10:11

Thank you Naked!

I Joined Naked with my new 2015 Polo TSi a little more than a month ago, for nearly R800 cheaper than OUTsurance per month... With one third of the Excess payable on claiming in comparison.

I had an incident (I'd rather not elaborate...) .... Made the claim without any issues - Just had to wait for my Accident Report Number... (thank you SAPS) then a couple of days for the assessor to make a recommendation. All in all, without the SAPS waiting approval for the claim took about a week. The vehicle was repaired by Pro Beat Autobody in PTA, Silver Lakes, with Naked following up with the repair shop daily - Both keeping me in the loop with every step.

The car is repaired within 7 days and as good as new.

Very pleased with Naked and their preferred repairer as well as the fact that I DID NOT have to sit on phone call, after phone call, with the insurer wasting my precious time.

Thank you Naked and thank you Sachen!

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Replies (1)
Naked Insurance
Naked Insurance's reply19 Sept 2024, 15:45
Official
Hi Francois, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.