Terrible Insurance and terrible business

<div>Naked Insurance doesn’t care a bit about their customers 😭😭. My car door got damaged on the 28th of June and submitted my claim then. It took them almost 2 weeks to approve and find panel beaters. 2 weeks later my car has still not been taken in because the panel beater doesn’t have the parts. It’s how when I informed +++++&nbsp; that I am being inconvenienced I was told about their policy. The car is not safe where it is as it stands. A complaint was opened but no one had bothered to contact me. It’s also sad how the panel beaters keep taking their own time. Last week I was informed that the parts would be in by this Wednesday and now they are telling me that they will only have the parts by the 31st of July. Really pathetic service</div>