TK
Tshepiso K

1 reviews | Active since Nov 2024

12 Nov 2024, 13:57

Successfully claimed with Naked

I joined naked in 2022 when I bought my first smartphone myself. The sign up process was seamless and all the information was easy to understand and they answered all questions I had in a timeouts and clear manner. Fast forward to November 2024, that same smartphone gets ****** and I now have to claim, the claim process was so easy and was done entirely using their app, they informed me of all the documentation required and then I was assigned one of their agents, Anele, who contacted me via email and updated me at every step up until my claim was approved and my phone value provided via a voucher of my choice so I could equip myself with a new smart phone.

This entire process from the moment I claimed to the moment my voucher was provided only took 7 days! Thank you Naked!

My younger sister's smartphone is also ensured with Naked and I will definitely insure all my future possessions with them too.

0
Replies (1)
Naked Insurance
Naked Insurance's reply12 Nov 2024, 14:48
Official
Hi Tshepiso, We pride ourselves in excellent and efficient service. Thank you for the lovely review!