TB
Tammy B

1 reviews | Active since Jan 2024

23 Jan 2024, 11:32

SO pleased with efficient, quick & effortless service form Naked Insurance!

I had a claim for my laptop that was damaged. From the moment I started the interaction with Naked, it was effortless, I was constantly informed of the next steps and kept up to date daily, sometimes, multiple times a day.

The laptop was collected on time, as promised, safely sent for assessment via courier, with constant updates, and when I received the feedback ****erally in a matter of days - I was SHOCKED at how quick the process was) and I queried my various options and voiced my concerns/needs, Naked went out of their way to assist and reassure me.

I have the desired outcome in what would have been a stressful situation. I am SO pleased with the service from their staff! So grateful and I will recommend Naked to everyone. Never had an issue and everything is seamless and stress-free.

It's the best feeling having an insurer that you trust, can communicate with and feel completely at ease with sorting out your claims. Especially in situations where your valuable items are lost/******/damaged - these are stressful things, but Naked gives you that surety that they genuinely have your back.

Well done, Naked! Keep it up!

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Replies (1)
Naked Insurance
Naked Insurance's reply23 Jan 2024, 13:13
Official
Hi Tammy, thanks for that wonderful review! We are happy to have you as part of our Naked tribe.