So disappointed

After loosing a phone over a traumatic event I didn't expect my claim process to be this complicated. If you only have one option of paying a claim be transparent about it I claimed for my device and stated my reasons of not wanting the device deleverd in my area and now I need to wait for a supplier to confirm if they do in store pick up as if you do not have other options of paying out a claim I even asked what other options are there and you did not mention you insisted on your supplier. So much for being Naked🥺