BB
Blou B

1 reviews | Active since Aug 2022

11 Feb 2026, 11:01

Simply the best - incredible claim experience!

Absolutely BRILLIANT! I have been really happy with Naked's service, fees and app experience for many years (that you can save on your premium when your car is stationary is such a great benefit) but this is the first time I have had to lodge a claim - which is the real acid test as to how good an insurer is.

What can I say? WOW. From the ease of being able to record a video about the incident to how kind the team were (it's the little things: starting with saying that they were 'sorry to hear about the accident', the ease of loading photos for the assessment to being able to load a quote from your choice of panelbeaters, to having the choice of the cash payout option so that you work with the company of your choice is amazing. Their assessment was more than fair (it was actually higher than the one given by Overstrand Panelbeaters who I got a quote from) and they paid out so quickly. Team Naked - you're the best, thank you!!

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Replies (1)
Naked Insurance
Naked Insurance's reply11 Feb 2026, 11:08
Official
Hi Blou, we’re glad to hear that you’ve had an amazing experience with our team! Thanks for the kind words.