FM
Fenyang M
1 reviews | Active since Oct 2012
09 Oct 2024, 13:47
Simple, fast, professional, and compassionate claims process
I recently had to submit a major claim for my vehicle and my experience with Naked, and the claims journey I underwent was exceptional. The trauma that comes from an incident that results in a claim is distressing enough, and to find a simple, fast, and professional claims process is really commendable. From the flow on the App, the consultant that was patient and in constant communication with me (Tamia – thank you), to the professional panel beaters (Elite Auto Body) that fixed my car, and how quickly my car was fixed… well done, and thank you! I have been with naked since 2020/2021 and will continue trusting them for many more years to come.
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Replies (1)Naked Insurance's replyOfficial
09 Oct 2024, 14:01Wow! Fenyang, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.
Naked Insurance's reply09 Oct 2024, 14:01
Official
Wow! Fenyang, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.
