YG
Yajna G

1 reviews | Active since Mar 2015

19 Apr 2023, 23:07

Naked Insurance

<div>A division of HOLLARD. Waiting a year almost for resolution now fighting them at the OMBUDSMAN and made sure they got several bad google reviews. Hope they close down. I recently had a terrible experience with a phone insurance provider that left me feeling frustrated and disappointed. Despite paying my premiums on time every month, it took the provider ten months to process my claim and issue a payout.

Throughout the entire process, I had to constantly follow up with them and provide additional information, which only added to my stress and frustration. It seemed like they were doing everything possible to delay the payout and avoid taking responsibility for their obligations.

To make matters worse, when I finally received the payout, it was much less than what I was expecting, and it barely covered the cost of the phone repairs. I was left out of pocket and feeling like I had been taken advantage of by the insurance provider.

Overall, I would not recommend this phone insurance provider to anyone. Their lack of accountability and transparency in the claims process was unacceptable, and it left me feeling unsupported and let down. I would suggest looking for a more reliable and trustworthy insurance provider who values their customers and is committed to fulfilling their obligations.</div>

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Replies (1)
Naked Insurance
Naked Insurance's reply21 Apr 2023, 08:40
Official
Hi Yajna, we appreciate the feedback and our team will be looking into your concerns.