SM
Sibusiso M

1 reviews | Active since Oct 2016

25 Jan 2024, 08:45

Ridiculous increase excess!

I have not had a single car claim with them, in fact, I have been claim free for more than 3 years. But they’re increasing my excess from R1500 to R2500, which translates to 143%! They are also increasing my buildings excess from R5000 to R7000 (140%), mind you, I have never claimed anything for buildings from them. This is ridiculous, I am sure I can find a better insurer.

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Replies (1)
Naked Insurance
Naked Insurance's reply25 Jan 2024, 09:49
Official
Hi, Sibusiso. We regret hearing such feedback regarding your experience. We can confirm that the team will be in touch with you regarding this matter.