AJ
Anna J

1 reviews | Active since Apr 2023

04 Sept 2023, 07:12

Refuse to fix incorrect debit order.

There are no people working at this company. Only an App and robot. There is no customer service because there are no people. They continuously debit my account with double the premium and refuse to fix it. They owe me a lot of money but because there are no people, you cannot talk to anybody or claim the money back.

0
Replies (1)
Naked Insurance
Naked Insurance's reply04 Sept 2023, 10:47
Official
Hi Anna,

We're sorry to hear about the frustrations that you've been experiencing and can confirm that a Team Leader will be in contact with you.