LX
Lolonga X
1 reviews | Active since Feb 2023
18 Mar 2025, 09:18
refund
What a terrible experience with Naked Insurance, I accepted that my claim is not being honored and they cancelled my cover. Now I have to phone everyday for my refund and to be told that payment was rejected by the bank. TERRIBLE SERVICE!!!!!!
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Naked Insurance's replyOfficial
18 Mar 2025, 11:28Hi Lolonga, We are sincerely sorry to hear about your experience. Your satisfaction is important to us, and we understand your frustration. Kindly note that we have sent you an email letting you know that we have passed your details onto our team to resolve this for you as soon as possible. Should you require any further assistance regarding the matter at hand, please do not hesitate to reach out.
Naked Insurance's reply18 Mar 2025, 11:28
Official
Hi Lolonga, We are sincerely sorry to hear about your experience. Your satisfaction is important to us, and we understand your frustration. Kindly note that we have sent you an email letting you know that we have passed your details onto our team to resolve this for you as soon as possible. Should you require any further assistance regarding the matter at hand, please do not hesitate to reach out.