ML
Mpho L
1 reviews | Active since Aug 2020
06 Mar 2023, 10:13
Naked Insurance
<div>Hi Naked
I would like to express my frustration with the Naked team with regards to they Refer and Earn compiagn.
I had referred two clients last year and had recieved correspondence afew weeks ago asking that I must confirm my banking details for payment to be released but to date I have not recieved payment,everytime I make contact to do a follow up I am told the payments department are in a meeting and they will forward my query.</div>
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Replies (2)
Naked Insurance's replyOfficial
06 Mar 2023, 12:01Hi Mpho, the referral team has confirmed that your payout was processed on the 28th of February using the banking details you provided. One of our agents attempted to call you, but unfortunately, you weren’t available. He has reached out to you with a proof of payment to advise further.
Naked Insurance's reply06 Mar 2023, 12:01
Official
Hi Mpho, the referral team has confirmed that your payout was processed on the 28th of February using the banking details you provided. One of our agents attempted to call you, but unfortunately, you weren’t available. He has reached out to you with a proof of payment to advise further.
ML
Mpho L's updateReviewer Update
07 Mar 2023, 10:59Hi Naked thank you for your prompt response.
I can not stress enough how dissatisfied and disappointed I am on how this matter was handled. I honestly find it very degrading of you and your team to report my review as false and incorrect when it's your team who are dishonest with you and very ***********... unfortunately for you guys I was able to provide proof to Hellopeter supporting my complain and that's why I am now able to publicly respond to your responds.
This payment was only processed after I wrote this review and not on the 28th ,it clearly shows on your proof of payment the day and time the payment was actioned. I AM VERY UPSET ON HOW YOU GUYS PUBLICLY CALLED ME A LIER.
Please can I also have feedback on my other referral that it's due for payment.
I can not stress enough how dissatisfied and disappointed I am on how this matter was handled. I honestly find it very degrading of you and your team to report my review as false and incorrect when it's your team who are dishonest with you and very ***********... unfortunately for you guys I was able to provide proof to Hellopeter supporting my complain and that's why I am now able to publicly respond to your responds.
This payment was only processed after I wrote this review and not on the 28th ,it clearly shows on your proof of payment the day and time the payment was actioned. I AM VERY UPSET ON HOW YOU GUYS PUBLICLY CALLED ME A LIER.
Please can I also have feedback on my other referral that it's due for payment.
ML
Mpho L's update07 Mar 2023, 10:59
Reviewer Update
Hi Naked thank you for your prompt response.
I can not stress enough how dissatisfied and disappointed I am on how this matter was handled. I honestly find it very degrading of you and your team to report my review as false and incorrect when it's your team who are dishonest with you and very ***********... unfortunately for you guys I was able to provide proof to Hellopeter supporting my complain and that's why I am now able to publicly respond to your responds.
This payment was only processed after I wrote this review and not on the 28th ,it clearly shows on your proof of payment the day and time the payment was actioned. I AM VERY UPSET ON HOW YOU GUYS PUBLICLY CALLED ME A LIER.
Please can I also have feedback on my other referral that it's due for payment.
I can not stress enough how dissatisfied and disappointed I am on how this matter was handled. I honestly find it very degrading of you and your team to report my review as false and incorrect when it's your team who are dishonest with you and very ***********... unfortunately for you guys I was able to provide proof to Hellopeter supporting my complain and that's why I am now able to publicly respond to your responds.
This payment was only processed after I wrote this review and not on the 28th ,it clearly shows on your proof of payment the day and time the payment was actioned. I AM VERY UPSET ON HOW YOU GUYS PUBLICLY CALLED ME A LIER.
Please can I also have feedback on my other referral that it's due for payment.