TW
Tanya W
1 reviews | Active since Apr 2014
22 Aug 2023, 09:38
Quick and easy claims process
We unfortunately had to claim for a damaged phone we have insured on our policy recently. The entire claim was finalized within 5 working days of submitting the claim via the app. A courier collected the device to take it to the assessors, the device was deemed uneconomical to repair, so we were offered the option of a claims card or Takealot voucher. Delivery for the card has already been scheduled and I was told that I can remove the device from our policy as well, so I don't continue paying premiums on something we don't have anymore.
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Replies (2)Naked Insurance's replyOfficial
22 Aug 2023, 09:45Hi Tanya, thanks for that awesome review! We are glad you had an awesome experience with us.
Naked Insurance's reply22 Aug 2023, 09:45
Official
Hi Tanya, thanks for that awesome review! We are glad you had an awesome experience with us.
Naked Insurance's replyOfficial
22 Aug 2023, 23:38Hi Tanya,
Thank you for this great review! We are so glad you had such a seamless claims experience with us and we look forward to doing even better in future.
Thank you for this great review! We are so glad you had such a seamless claims experience with us and we look forward to doing even better in future.
Naked Insurance's reply22 Aug 2023, 23:38
Official
Hi Tanya,
Thank you for this great review! We are so glad you had such a seamless claims experience with us and we look forward to doing even better in future.
Thank you for this great review! We are so glad you had such a seamless claims experience with us and we look forward to doing even better in future.
