MS
Mtswene S
1 reviews | Active since Feb 2021
15 Apr 2024, 16:51
Putrid service
After they replaced my windscreen the rain sensors no longer work properly, the wipers go on even when there’s no rain when the wipers are set to auto. Not to mention, the guy who was doing the installation was rude, but they get my premiums every month and paid R1000 for the excess on the windscreen.
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Replies (2)
Naked Insurance's replyOfficial
16 Apr 2024, 08:13Hi Sibusiso, We're sincerely sorry to hear about your experience. Your satisfaction is important to us, and we regret that we fell short of meeting your expectations. We understand your frustration, and we're committed to resolving this matter.
Naked Insurance's reply16 Apr 2024, 08:13
Official
Hi Sibusiso, We're sincerely sorry to hear about your experience. Your satisfaction is important to us, and we regret that we fell short of meeting your expectations. We understand your frustration, and we're committed to resolving this matter.
MS
Mtswene S's updateReviewer Update
17 Apr 2024, 09:57Atleast the response was prompt and the windscreen properly fitted this time.
MS
Mtswene S's update17 Apr 2024, 09:57
Reviewer Update
Atleast the response was prompt and the windscreen properly fitted this time.