ML
Mike L
1 reviews | Active since Jul 2011
11 Mar 2025, 08:38
Poor service/no feedback.
It has been nearly 3 weeks and I am still waiting for feedback on my damaged electric gate, fence and lights damaged from the tree that fell over during the rain storm. Why is this taking so long?
Helpful (0)
Replies (4)0
Replies (4)
Naked Insurance's replyOfficial
11 Mar 2025, 11:06Hi Mike. We sincerely regret the delay you experienced and understand how frustrating it must have been. Please know that our team has since resolved the matter and has reached out to you directly to ensure everything is in order.
Naked Insurance's reply11 Mar 2025, 11:06
Official
Hi Mike. We sincerely regret the delay you experienced and understand how frustrating it must have been. Please know that our team has since resolved the matter and has reached out to you directly to ensure everything is in order.
ML
Mike L's updateReviewer Update
13 Mar 2025, 10:17 Your response, along with the email you previously sent, has not provided me with any meaningful assistance. You have simply confirmed that the claim is approved—something that, in my opinion, should have been finalized over a week ago. An assessor was sent on Saturday, 1 March, yet you are still waiting for the report. This delay is not my issue. What I need is confirmation on when the following will be repaired:
- My electric gate and motor
- My electric fence
- The wall lights
- The remaining tree stump and the hole left behind
- The damaged sprinkler
ML
Mike L's update13 Mar 2025, 10:17
Reviewer Update
Your response, along with the email you previously sent, has not provided me with any meaningful assistance. You have simply confirmed that the claim is approved—something that, in my opinion, should have been finalized over a week ago. An assessor was sent on Saturday, 1 March, yet you are still waiting for the report. This delay is not my issue. What I need is confirmation on when the following will be repaired:
- My electric gate and motor
- My electric fence
- The wall lights
- The remaining tree stump and the hole left behind
- The damaged sprinkler
ML
Mike L's updateReviewer Update
15 Apr 2025, 10:04Now it has been over 2 months and yet still nothing. What kind of business are you running?
ML
Mike L's update15 Apr 2025, 10:04
Reviewer Update
Now it has been over 2 months and yet still nothing. What kind of business are you running?
ML
Mike L's updateReviewer Update
24 Apr 2025, 09:193 months now and still no conclusion to this claim. Companies are quick to take your cash but slow to resolve issues.
ML
Mike L's update24 Apr 2025, 09:19
Reviewer Update
3 months now and still no conclusion to this claim. Companies are quick to take your cash but slow to resolve issues.