KK
Khanyisa K
1 reviews | Active since May 2021
03 Apr 2023, 12:40
Poor service
Definitely would not recommend anyone to go with Naked Insurance. I made a claim in February and I was advised that the process would take up to 10 working days and it’s almost 2 months now. Everytime when I contact them for feedback they not giving me any tangible feedback. The worst thing is that they keep on deducting my money when they not giving me the service. Very useless if you ask me!!!
Helpful (0)
Replies (3)0
Replies (3)
Naked Insurance's replyOfficial
03 Apr 2023, 13:48Hi Khanyisa
Apologies for the frustration. We're currently looking into the matter and one of our agents will be in touch to assist.
Apologies for the frustration. We're currently looking into the matter and one of our agents will be in touch to assist.
Naked Insurance's reply03 Apr 2023, 13:48
Official
Hi Khanyisa
Apologies for the frustration. We're currently looking into the matter and one of our agents will be in touch to assist.
Apologies for the frustration. We're currently looking into the matter and one of our agents will be in touch to assist.
KK
Khanyisa K's updateReviewer Update
06 Apr 2023, 10:50I guess you still looking into this? Can a manager call me. I have never seen such a bad service Naked is a useless and frustrating company. I’m really furious right now
KK
Khanyisa K's update06 Apr 2023, 10:50
Reviewer Update
I guess you still looking into this? Can a manager call me. I have never seen such a bad service Naked is a useless and frustrating company. I’m really furious right now
KK
Khanyisa K's updateReviewer Update
05 May 2023, 11:55I’ve been waiting for someone to contact me still nothing, I will probably wait until Jesus comes back. What a horrible and painful experience I have received from you guys. Is this how you treat the people that actually pay for the service? I’m beyond disgusted!!!
KK
Khanyisa K's update05 May 2023, 11:55
Reviewer Update
I’ve been waiting for someone to contact me still nothing, I will probably wait until Jesus comes back. What a horrible and painful experience I have received from you guys. Is this how you treat the people that actually pay for the service? I’m beyond disgusted!!!