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Takalani T
1 reviews | Active since Apr 2024
23 Apr 2024, 21:30
Poor service
I have insurance with Naked whereby I was ****** phone and wallet.i claimed the insurance whereby they replaced it iPhone 13, now the iPhone 13 is ******, Naked now they want proof of payment on phone which they provided me with on replacement for the previous phone
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Replies (2)
Naked Insurance's replyOfficial
24 Apr 2024, 11:26We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We would like to discuss the details of your experience further to understand how we can improve and make things right for you. Please note that our team will be in touch regarding this.
Naked Insurance's reply24 Apr 2024, 11:26
Official
We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We would like to discuss the details of your experience further to understand how we can improve and make things right for you. Please note that our team will be in touch regarding this.
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Takalani T's updateReviewer Update
24 Apr 2024, 15:59I will be waiting for your response. I never thought that I will experience such treatment. I paid insurance thinking that during desperate times you will rescue me,only to find that your just adding more stress.
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Takalani T's update24 Apr 2024, 15:59
Reviewer Update
I will be waiting for your response. I never thought that I will experience such treatment. I paid insurance thinking that during desperate times you will rescue me,only to find that your just adding more stress.