AK
Annelien K
1 reviews | Active since Sept 2013
30 Aug 2023, 12:04
Pleasantly surprised
When I decided to try Naked Insurance, I was a bit skeptical that everything would run smoothly, as there is no brokers involved and everything is online / via their app. I insured my cellphone and laptop via the Naked App - had no issues. I recently lodged a claim on my cellphone. I submitted the claim via the app. From the date I submitted my claim, to the date I received my refund was 4 working days. I continuously received feedback of where the process are. Service was friendly and very quick, I had no issues whatsoever. Also to note, my premiums with Naked is approximately R50.00 per item cheaper than with my current insurer. Needless to say, I am moving all my short term insurance to Naked.
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Replies (1)Naked Insurance's replyOfficial
30 Aug 2023, 12:10Hi Annelien,
Thank you for this great review! We are so glad to hear that we exceeded your expectations in this regard and that your claims experience was seamless. We look forward to doing even better in future
Thank you for this great review! We are so glad to hear that we exceeded your expectations in this regard and that your claims experience was seamless. We look forward to doing even better in future
Naked Insurance's reply30 Aug 2023, 12:10
Official
Hi Annelien,
Thank you for this great review! We are so glad to hear that we exceeded your expectations in this regard and that your claims experience was seamless. We look forward to doing even better in future
Thank you for this great review! We are so glad to hear that we exceeded your expectations in this regard and that your claims experience was seamless. We look forward to doing even better in future
