Phone claim not paid, claim rejected.

They have very reasonable premiums but they will not pay out your claim. Their validators expect the client to be one to conduct the investigation for them. after giving them all the possible proof available to me they still expected me to run around and get proof from my car tracker and go to my phone service provider and get proof of my call records. something that the investigators should be getting themselves. and then they tell me my phone was on the next day after it was reported stollen, but they fail to tell me where it was last on.

please use this insure at your own risk, just know you are throwing your money away.

I'll be reporting them to the Ombudsman. this is my first time ever claiming for a lost phone and they made my life hell.