TM
Takalani M
1 reviews | Active since May 2024
07 May 2024, 15:04
Phone claim
The claim process was good. However, I wish I had lowered the value of my insured phone regularly since the value of cell phones reduces over time. I had insured my phone for R26000 (with R3500 excess) since Feb 2022 and now (May 2024) when I claim, the replacement value of my insured phone is worth R14195. Meaning I could only get a voucher of R14195, less my R3500 excess even though I was paying more money. This is all stated on Naked Policy Wording, but one might miss it or forget with time.
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Replies (1)Naked Insurance's replyOfficial
07 May 2024, 15:09Hi Takalani, the replacement value just needs to be adjusted every now and again so that you're always accurately insured. Otherwise, thank you for the lovely review!
Naked Insurance's reply07 May 2024, 15:09
Official
Hi Takalani, the replacement value just needs to be adjusted every now and again so that you're always accurately insured. Otherwise, thank you for the lovely review!
