WE
WALLY E

1 reviews | Active since Jun 2025

07 Jun 2025, 14:17

Not wanting to quote

Imagine being a loyal client and the this is the reply after i sold my previous car.

My email was why can i not take cover out on my new iphone 16 pro max, i sold my previous car and cancelled insurance

Response from Garrick I have taken a look at our system and unfortunately, we cannot provide you with a quote. When you do a quote with us, your information is fed into our AI algorithm. This algorithm then determines the level of risk and whether we are able to provide cover for your item. If the algorithm determines that the risk associated with this item is too high we, unfortunately, cannot cover it. We’re sorry about the inconvenience. Please check in again in the near future! Cheers, Garrick

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Replies (5)
WE
WALLY E's update07 Jun 2025, 14:18
Reviewer Update
Bad service
Naked Insurance
Naked Insurance's reply07 Jun 2025, 14:33
Official
Thank you for taking the time to share your feedback. We understand your frustration and inconvenience this has caused. When you get a quote with us, our AI assesses the risk to decide if we can offer cover. If the risk is too high, we unfortunately can’t provide cover.

WE
WALLY E's update07 Jun 2025, 16:45
Reviewer Update
Well, why be a insurance company if you cannot cover🤦🏻♂️
WE
WALLY E's update07 Jun 2025, 16:47
Reviewer Update
Aswell then refer me to a company that can cover if you cannot provide a service.
Naked Insurance
Naked Insurance's reply08 Jun 2025, 11:22
Official
Hi Wally, unfortunately we are unable to offer cover in this case, and we are not in a position to recommend alternative insurers. We regret that we’re unable to assist further.