KM
KEKETSO M
1 reviews | Active since Jun 2018
18 Nov 2025, 09:28
Not so easy to get Naked
It's easy to get Naked. Claim process I am less impress especially when I need my gadgets more. Same incident house ******* - easy payout on my wife policy (Apple watch and iphone 14 Pro Max).
My claim S25 Ultra and iPhone 15 pro max - the Easy part is far from it. They can just call get the details now you need to calendar book.
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Naked Insurance's replyOfficial
18 Nov 2025, 10:40Hi Keketso, thank you for sharing your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced with your claim. Please know that we strive to make every claim process as smooth as possible. We’ll continue to process it as quickly as possible.We understand how important your devices are and appreciate your patience while we work to resolve your claim. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.
Naked Insurance's reply18 Nov 2025, 10:40
Official
Hi Keketso, thank you for sharing your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced with your claim. Please know that we strive to make every claim process as smooth as possible. We’ll continue to process it as quickly as possible.We understand how important your devices are and appreciate your patience while we work to resolve your claim. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.