TM
Tokozani M
1 reviews | Active since May 2019
14 Dec 2023, 15:16
Not as advertised 🚮
<div>I registered a power surge claim on the 28th of November and to date the claim is still pending with no solid feedback from ****.</div>
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Naked Insurance's replyOfficial
14 Dec 2023, 17:53Hi Tozozani,
We are sorry to hear about the frustrations caused during your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously. Please note that our team updated you on your claim today, we will inform your claims handler to provide further clarity on the email sent this afternoon.
We are sorry to hear about the frustrations caused during your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously. Please note that our team updated you on your claim today, we will inform your claims handler to provide further clarity on the email sent this afternoon.
Naked Insurance's reply14 Dec 2023, 17:53
Official
Hi Tozozani,
We are sorry to hear about the frustrations caused during your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously. Please note that our team updated you on your claim today, we will inform your claims handler to provide further clarity on the email sent this afternoon.
We are sorry to hear about the frustrations caused during your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously. Please note that our team updated you on your claim today, we will inform your claims handler to provide further clarity on the email sent this afternoon.