LE
Lize-Mari Erasmus
1 reviews | Active since Nov 2020
27 Nov 2020, 13:15
Not a happy Client
I have submitted my claim the 1st of November 2020. Car only went in for repairs on the 19th of November 2020. I still have not received my car and are getting very frustrated and unhappy. I phoned the panel beaters today and they are still busy on my car and are waiting for one part! Which might take 1 day to receive it! I am NOT happy with the support I’m getting from Naked Insure!
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Naked Insurance's replyOfficial
01 Dec 2020, 10:38Hi there Lize-Mari, thanks for getting in touch! Our team has confirmed that they have been in touch with you to explain the delay. We are waiting on a part from Germany and are following up with the service providers daily. Apologies for the frustration!
Naked Insurance's reply01 Dec 2020, 10:38
Official
Hi there Lize-Mari, thanks for getting in touch! Our team has confirmed that they have been in touch with you to explain the delay. We are waiting on a part from Germany and are following up with the service providers daily. Apologies for the frustration!