No worries when you’re Naked

I had an accident on the 11th of December and I was very lenient with the pace of work because of the holidays and all. Immediately after the holidays Naked contacted me with regards to the claim.

I was attended by very efficient consultants who ensured that everything will go smoothly. The claim was officially approved on the 10th of January (which isn’t bad considering the holiday.) I know it would’ve been quicker without them.

A huge shout out to a consultant by the name of Udesh, he handled my panic and anxiety calmly and professionally. The only issue I had was that the team had a lot of misalignments with the comms. Calling everyday didn’t help because today a different agent says this and the next another agent says that.

Luckily Udesh & I aligned at the end where we agreed that indeed the misunderstandings and miscommunications is definitely different people saying different stuff daily.

I’m definitely insuring my new vehicle with Naked and all my other appliances with them. They’re affordable, quick & efficient.