MA
MOHAMMAD A

1 reviews | Active since Oct 2012

08 Jul 2024, 20:09

NO SERVICE PROVIDER IN DURBAN TO SORT ACCIDENT DAMAGE VEHICLE WHAT A JOKE

VERY UN ETHICAL BUSNIESS PRACTISE I HAD A FENDER BENDER ON THE 28TH JUNE I SENT THE CLAIM TO NAKED AND THEY COME BACK ADVISING THAT THEY IS NO SERVICE PROVIDER IN DURBAN THE ONLY PROVIDER IS 450KM AWAY REALLY??? TO SORT MY VEHICLE OUT INSTEAD THEY WILL PAY ME OUT TO GET MY OWN CAR FIXED ANWYAY THEY DONT GIVE YOU A CHOICE IN THE MATTER THEY PAY OUT IS WAY UNDER THE COST OF DAMAGE I DONT UNDERSTAND HOW THEY ESTIMATE THE DAMAGE COST WITHOUT SENDING AN ASSESSOR TO PHYSICAL EVALUTE THE DAMGE OF THE CAR I THINK PEOPLE NEED TO BE AWARE OF THIS COMPANY BECAUSE THEY WILL SHY AWAY FROM THE PROBLEM AND YOU WILL END UP FITTING THE REST OF THE BILL FOR THE DAMAGES AND ALSO YOU WILL HAVE TO SOURCE YOUR OWN PANEL SHOP VERY DISSPOINTING I TOUGHT OF GIVING THEM A SHOT BUT NEVER AGAIN.

0
Replies (2)
Naked Insurance
Naked Insurance's reply09 Jul 2024, 09:53
Official
Hi Mohammad, we’re sorry to hear about your recent experience with us. We’re currently investigating the matter and we will reach out shortly.
MA
MOHAMMAD A's update12 Aug 2024, 17:09
Reviewer Update
just want to say thanks to Jennika for assisting with getting this issue sorted out, handle very professionally in the end.