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Gerhard O
1 reviews | Active since Sept 2012
17 May 2022, 11:37
No feedback on recovery of my excess after 5 months.
No feedback regarding the recovery of my excess after 5 months. Did send numerous E-mails. Someone bumped into me while parked at a fuel station. The other person is also a client of Naked Insure.
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Replies (2)0
Replies (2)
Naked Insurance's replyOfficial
17 May 2022, 13:48We apologise for any frustration caused, Gerhard. The third-party process usually takes some time to complete as it is a legal procedure. We have been in contact with our third party team and one of the members of our team will be in touch ASAP to provide you with feedback.
Naked Insurance's reply17 May 2022, 13:48
Official
We apologise for any frustration caused, Gerhard. The third-party process usually takes some time to complete as it is a legal procedure. We have been in contact with our third party team and one of the members of our team will be in touch ASAP to provide you with feedback.
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Gerhard O's updateReviewer Update
25 May 2022, 11:31Thanks for the feedback and follow up. I received my Access refund.
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Gerhard O's update25 May 2022, 11:31
Reviewer Update
Thanks for the feedback and follow up. I received my Access refund.