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adonelourens A

1 reviews | Active since Feb 2017

28 Nov 2023, 11:37

No better insurance than Naked!!!

I absolutely LOVE Naked insurance, they have been phenomenal with my car write off due to the hail storm that plagued joburg northern suburbs.

The communication has been fantastic, the claim process is seamless!

Literally the only negative thing I can say about naked is with the car rental, the car rental is due the moment your payout is reflecting in your account, so it does not give you 1 or 2 days grace to source another vehicle, which on average takes about 2 days.

Other than that I’m VERY happy with Naked and will continue being a loyal customer.

I highly recommend them!

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Replies (1)
Naked Insurance
Naked Insurance's reply28 Nov 2023, 11:40
Official
Hi Adoné, 

Thank you for this great review! We are so happy to hear of your claims experience amidst everything that happened. We will definitely do better in future