Never ever take out Naked insrance

Item: Naked Insurance
Rating: 1
Author: Charmaine C

Never ever take out Naked Insurance. Very quick to get customers on board but when claiming they mislead the customer and it takes forever to get done. When you call or email they just send a short email back highlighting words. Very arrogant when talking to claims dept. I spoke to Thabo ( Manager) at Naked i hope but also not very helpful. I moved all my insurance to Naked - maybe i made a mistake?

Helpful (0)

Replies (2)

Naked Insurance's replyOfficial

20 Jan 2026, 13:38

Hi Charmaine, thank you for your review. We’ve noted your message and our team will follow up with you directly.

Naked Insurance's reply20 Jan 2026, 13:38

Official

Hi Charmaine, thank you for your review. We’ve noted your message and our team will follow up with you directly.

Charmaine C's updateReviewer Update

23 Jan 2026, 14:57

Thanks - All sorted and paid out. Just shows what a little bit extra can do for a customer. Well Done Rego and Team!!!!

Charmaine C's update23 Jan 2026, 14:57

Reviewer Update

Thanks - All sorted and paid out. Just shows what a little bit extra can do for a customer. Well Done Rego and Team!!!!