LM
Lizalise M
1 reviews | Active since Aug 2023
25 Aug 2023, 07:23
Naked refusing to pay me the agreed amount
Naked insurance is trying to **** me I was paying R225 for a value of R15 000 everymonth without fail and yesterday I lost my device but now they are telling me they will give me R10 000 how??when I was paying everymonth
Helpful (0)
Replies (1)0
Replies (1)
Naked Insurance's replyOfficial
25 Aug 2023, 09:45Hi Lizalise,
We apologise for the frustration around your claim. We can confirm that a member of our claims team has been in touch to address your concerns.
For clarity, it is the client's responsibility to ensure that their device is covered for its correct latest replacement value to avoid being over/underinsured. Since our aim is to place you back into the position that you were prior to the loss, we are only able to settle for as much as it would cost for us to do so.
We apologise for the frustration around your claim. We can confirm that a member of our claims team has been in touch to address your concerns.
For clarity, it is the client's responsibility to ensure that their device is covered for its correct latest replacement value to avoid being over/underinsured. Since our aim is to place you back into the position that you were prior to the loss, we are only able to settle for as much as it would cost for us to do so.
Naked Insurance's reply25 Aug 2023, 09:45
Official
Hi Lizalise,
We apologise for the frustration around your claim. We can confirm that a member of our claims team has been in touch to address your concerns.
For clarity, it is the client's responsibility to ensure that their device is covered for its correct latest replacement value to avoid being over/underinsured. Since our aim is to place you back into the position that you were prior to the loss, we are only able to settle for as much as it would cost for us to do so.
We apologise for the frustration around your claim. We can confirm that a member of our claims team has been in touch to address your concerns.
For clarity, it is the client's responsibility to ensure that their device is covered for its correct latest replacement value to avoid being over/underinsured. Since our aim is to place you back into the position that you were prior to the loss, we are only able to settle for as much as it would cost for us to do so.