Naked nightmare

I’ve never had to have an insurance claim ever in my life but dealing with these guys “in record time” has been a complete nightmare Today marks the second day into week 3 since I lost my phone I was with Kingprice insurance before and I saw naked insurance advertised somewhere and they were a fraction of the price kingprice charged and I obviously as anyone would, jumped on the bandwagon A couple of days after signing up to my dismay I got ****** and my phone ******

It has been a total nightmare dealing with their assessors who literally send you back and forth for information they could easily get themselves but send the client to do it instead A scenario that stood out for me during this frustrating time is when Leisha Told me that I needed to go to the police station (this is after I’d submitted all docs as well as the case number) to request a copy of my statement. That to me was bizarre because she had everything and could easily contact the police station to obtain whatever information she needed for the claim but instead I had to do all that back and forth.

Furthermore there has been accusations that I stole my phone back in 2019 (I have receipts by the way) and so it’s making their work very difficult Right now I’m at a point where if I don’t submit my brothers girlfriends id document, the claim cannot be validated. My brothers girlfriend has absolutely nothing to do with this so I’m just as baffled as to why they are consistently requesting just one thing at a time and even irrelevant documentation

To cut the longest most traumatic story of my life short, don’t sign up with naked if you want to avoid a headache I’d done a quote for car and home insurance and I’m telling you now that it’s not going to happen, I can in no way sign up even bigger items with an *********** company.

These guys have given me a run around with a turn around time of 10 working days which has now turned into 3 weeks Frustrating beyond belief

They are cheap because they are absolutely useless