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Dillen D

1 reviews | Active since May 2023

30 May 2023, 11:21

Naked is Awesome

Recently my laptop was ****** from the Virgin Active Randburg gym lockers. Luckily for me I had insurance with Naked and the claims process was fairly easy. Their staff were friendly, helpful and guided me through every query I had.

Virgin Active on the other hand I would not recommend. This is the 2nd ******* in 27 days I have had at Virgin Active. Additionally if you want CCTV footage they require a subpoena from the courts. The manager informed me that the GYMS are being targeted by a syndicate. Very interesting that they do not announce this to members not upon joining the gym.

Overall if you do not have Naked Insurance then you are royally stuffed. I truly believe they are a no-nonsense insurance and they definitely have the best service a customer can ask for.

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Replies (1)
Naked Insurance
Naked Insurance's reply30 May 2023, 12:03
Official
Hi Dillen, thanks for that wonderful review! We are glad you had a seamless claims experience with us!