ZR
Zoe R

1 reviews | Active since Aug 2024

29 Aug 2024, 18:25

NAKED INSURANCE’S DESPICABLE SERVICE

I BROKE DOWN. I CALLED IN TO THE ASSISTANCE LINE AND I RECEIVED THE MOST DESPICABLE SERVICE. IF I WAS BEING HIJACKED I WOULD BE DEAD

I HAD TO ANSWER A MILLION QUESTIONS WHICH SHOULD AUTOMATICALLY BE PULLED UP WITH YOUR PHONE NUMBER? Or POLICY NUMBER? BUT INSTEAD I HAD TO REPEAT MULTIPLE ANSWERS, THEN GOT CALLED THE WRONG CLIENT…..

HAD TO SPELL WORLD, CALL CENTRE WAS UNBALE TO LOCATE MY LOCATION……

COULD NOT UNDERSTAND OR SPELL MY HOME ADDRESS?????

WHY IS ALL OF THIS NOT ON THE ACREEN WHEN YOU CALL IN!?????

I EVENTUALLY PUT THE PHONE DOWN AMD ORGANISED MY OWN TOW TRUCK AMD PAID FOR IT OUT OF MY OWN POCKET.

TOMORROW I AM MOVING INSURANCE COMPANIES!!!!!!!!!

DO NOT RECOMMEND THIS COMPANY!!!!!!

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