GS
Galeemah S
1 reviews | Active since Nov 2024
29 Nov 2024, 22:10
Naked Insurance - WORST
Naked Insurance has the worst service and worst when it comes to assisting you promptly. Yet they are quick to inform you of their monthly increases and quick to debit, to pay their people on time. While their is a lack of communication, skills and protocols that are pathetic.
I would not recommend this company to anyone. I would pay an insurance more and be reassured that they have my back.
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Replies (2)0
Replies (2)
Naked Insurance's replyOfficial
02 Dec 2024, 10:02Hi Galeemah,
We are sorry to learn about your dissatisfaction. We understand your frustration and we apologize for any inconvenience caused. Kindly note that your claim is currently with our validation team as the relevant validator will assist us in verifying the incident and as well as quantifying the loss. Rest assured that we are regularly following up with our validation team to get your claim finalised as soon as possible.
Your claims handler will be in touch with you in due course once we receive the relevant feedback and communication, rest assured that the finalisation of your claim is our top priority.
We are sorry to learn about your dissatisfaction. We understand your frustration and we apologize for any inconvenience caused. Kindly note that your claim is currently with our validation team as the relevant validator will assist us in verifying the incident and as well as quantifying the loss. Rest assured that we are regularly following up with our validation team to get your claim finalised as soon as possible.
Your claims handler will be in touch with you in due course once we receive the relevant feedback and communication, rest assured that the finalisation of your claim is our top priority.
Naked Insurance's reply02 Dec 2024, 10:02
Official
Hi Galeemah,
We are sorry to learn about your dissatisfaction. We understand your frustration and we apologize for any inconvenience caused. Kindly note that your claim is currently with our validation team as the relevant validator will assist us in verifying the incident and as well as quantifying the loss. Rest assured that we are regularly following up with our validation team to get your claim finalised as soon as possible.
Your claims handler will be in touch with you in due course once we receive the relevant feedback and communication, rest assured that the finalisation of your claim is our top priority.
We are sorry to learn about your dissatisfaction. We understand your frustration and we apologize for any inconvenience caused. Kindly note that your claim is currently with our validation team as the relevant validator will assist us in verifying the incident and as well as quantifying the loss. Rest assured that we are regularly following up with our validation team to get your claim finalised as soon as possible.
Your claims handler will be in touch with you in due course once we receive the relevant feedback and communication, rest assured that the finalisation of your claim is our top priority.
GS
Galeemah S's updateReviewer Update
18 Dec 2024, 14:25Top priority you say
We have given permission to access our private social media conversations
Validator has completed her job
The assessor completed his job
Our claim handler needs assistance
They broke in the 20th of November few more days than its a month and nothing is of priority.
Apparently it's at hollard for further investigation after complying to everything including evidence, records, saps permission, documents etc
I wish they were as detailed in searching for the ****en *******s that invaded our home, took my kids things away and our hard working money goods we had.
I don't want a generic answer.
The worst insurance ever!!!!
We have given permission to access our private social media conversations
Validator has completed her job
The assessor completed his job
Our claim handler needs assistance
They broke in the 20th of November few more days than its a month and nothing is of priority.
Apparently it's at hollard for further investigation after complying to everything including evidence, records, saps permission, documents etc
I wish they were as detailed in searching for the ****en *******s that invaded our home, took my kids things away and our hard working money goods we had.
I don't want a generic answer.
The worst insurance ever!!!!
GS
Galeemah S's update18 Dec 2024, 14:25
Reviewer Update
Top priority you say
We have given permission to access our private social media conversations
Validator has completed her job
The assessor completed his job
Our claim handler needs assistance
They broke in the 20th of November few more days than its a month and nothing is of priority.
Apparently it's at hollard for further investigation after complying to everything including evidence, records, saps permission, documents etc
I wish they were as detailed in searching for the ****en *******s that invaded our home, took my kids things away and our hard working money goods we had.
I don't want a generic answer.
The worst insurance ever!!!!
We have given permission to access our private social media conversations
Validator has completed her job
The assessor completed his job
Our claim handler needs assistance
They broke in the 20th of November few more days than its a month and nothing is of priority.
Apparently it's at hollard for further investigation after complying to everything including evidence, records, saps permission, documents etc
I wish they were as detailed in searching for the ****en *******s that invaded our home, took my kids things away and our hard working money goods we had.
I don't want a generic answer.
The worst insurance ever!!!!