AS
Allyster S

1 reviews | Active since Jan 2023

31 Jan 2023, 15:42

Naked Insurance :we’ll get back to you in two shakes of a lamb’s tail.

I have been insured with Naked for years, never claimed before, premiums are great so it's a win for everybody involved right?! So please join Naked insurance for peace of mind just don't ever I mean never try to claim from them it look like they have mastered the art of giving you the run around, you would think they will follow up with you regard what the status of your claim is "we’ll get back to you in two shakes of a lamb’s tail." I don't think Naked Insurance knows what this means, with each query about the original query, there response is: we will get back to you in two days, after two days they are sure to get back to you after two days, it seems I'm in and endless loop. I will sure follow-up with an update in two days, latest advance AI technology yet you playing old *****ed games

0
Replies (4)
Naked Insurance
Naked Insurance's reply31 Jan 2023, 15:58
Official
Hi Allyster, we apologise for the frustration. A member of our team will be reaching out to address your concerns.
AS
Allyster S's update31 Jan 2023, 16:07
Reviewer Update
Sure! In two days right
AS
Allyster S's update02 Feb 2023, 11:53
Reviewer Update
still awaiting feedback after two days
AS
Allyster S's update03 Feb 2023, 10:10
Reviewer Update
Naked insurance still has not rep**** on any of my queries this is the worst insurance company 3 weeks has past and my claim has still not been resolved.