1 reviews | Active since Jul 2018
Naked Insurance Vehicle Repair
I have had suspension damage (Subframe) to my vehicle on left on 23th May 2023 car was given to a panel shop who is Rmi approved, upon collecting the vehicle notice car is pulling to the right and vibration on steering i contacted the panel beater and explained what is happening he informed me to go to a mechanic local not far from my residence not accredited or affiliated with Naked told me he fitted or did job for him he outsourced the job, upon arrival a foreign national asked me what is wrong i told him and he said no he fitted it and everything is good the right control arm is damaged which never was accident happened on left side, i contact the assessor and claims agent and still waiting to know what is happening or to be done vehicle is at my premises in not safe driving condition this is being going on from 23 May 2023 and i do not get any feedback/callback from Claims agent i find it unprofessional and ********* in way car was repaired and also parts said was going to be replaced was not by repairer
Thank you for bringing this to our attention - what you've mentioned is quite concerning. Your claims handler will be in contact with you today and we will raise these issues with our assessment team as well to get to the root of the problem and make sure that you are sorted as soon as possible.
Thank you for bringing this to our attention - what you've mentioned is quite concerning. Your claims handler will be in contact with you today and we will raise these issues with our assessment team as well to get to the root of the problem and make sure that you are sorted as soon as possible.