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Letlhogonolo tlhogi.mohulatsi
1 reviews | Active since May 2024
22 May 2024, 12:20
Naked Insurance Vehicle Accident Insurance Process
Naked operates on a very limited contact process which is good when getting insurance however when you have to get your car repaired then it feels like you are on your own. They select the repairer and perform no follow up until you have to push for it. Even when they do follow up it is through emails. You end you having to be the middle man between the repairer and the insurer. Its a very frustrating process.
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Naked Insurance's replyOfficial
22 May 2024, 13:17Hi Letlhogonolo, we are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.
Naked Insurance's reply22 May 2024, 13:17
Official
Hi Letlhogonolo, we are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.