1 reviews | Active since Jun 2013
Naked Insurance is the best tech-driven insurer I have ever dealt with
After the unfortunate incident of losing my phone and all the memories from that day at the Scorpion Kings event at Loftus, I was worried about where and when I would get a replacement phone. Naked Insurance came through and completely exceeded my expectations.
Joe, who handled my phone theft claim, was efficient, compassionate, and kept me informed throughout. He offered flexible settlement options, and the entire claim was finalized within 3 working days.
Separately, I had a claim for windscreen damage on my VW Tiguan. Naked didn’t just replace the windscreen, they replaced it with the OEM original windscreen, which shows their commitment to quality.
Khanyi, who managed my glass claim, was professional and empathetic, following up to ensure I was happy with the repair work.
Naked Insurance is hands down the best tech-driven insurer I have ever dealt with. They combine speed, transparency, and excellent human service, turning what could have been a frustrating experience into a smooth and reassuring one. Highly recommended!
