MT
Murendeni T

1 reviews | Active since Jun 2013

05 Sept 2025, 08:42

Naked Insurance is the best tech-driven insurer I have ever dealt with

After the unfortunate incident of losing my phone and all the memories from that day at the Scorpion Kings event at Loftus, I was worried about where and when I would get a replacement phone. Naked Insurance came through and completely exceeded my expectations.

Joe, who handled my phone theft claim, was efficient, compassionate, and kept me informed throughout. He offered flexible settlement options, and the entire claim was finalized within 3 working days.

Separately, I had a claim for windscreen damage on my VW Tiguan. Naked didn’t just replace the windscreen, they replaced it with the OEM original windscreen, which shows their commitment to quality.

Khanyi, who managed my glass claim, was professional and empathetic, following up to ensure I was happy with the repair work.

Naked Insurance is hands down the best tech-driven insurer I have ever dealt with. They combine speed, transparency, and excellent human service, turning what could have been a frustrating experience into a smooth and reassuring one. Highly recommended!

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Replies (1)
Naked Insurance
Naked Insurance's reply05 Sept 2025, 14:22
Official
We truly appreciate your 5-star rating! It's so rewarding to hear that you had a great experience with our team. We’re committed to offering you the best in insurance service and support. If you need anything in the future, don’t hesitate to contact us!