Naked insurance is **** beyond point!!

****ty company, been paying my premium, without question, end up in an accident with my wife's car and the car stands for almost a month without proper answers, thereafter I get vague answers, and am being told a car that has less than 50k on the clock is being written off for 2x headlight and radiator damage!!!! And also have to begg to get feedback on a daily basis. To the point where they on record agree to.pay out cash in lieu but to.change their tune the next day and tell different. I.am busy.persuing them legally