JM
Joyce M

1 reviews | Active since Aug 2025

11 Aug 2025, 17:04

Naked insurance is a **** I’m disappointed and frustrated

<div>It's incredibly disappointing to discover that "naked insurance" appears to be a ****. The lack of professionalism and inability to perform their duties adequately is appalling. After carefully providing all the required information, including proof of purchase, iCloud details, and a police report, my claim was still rejected due to alleged non-compliance, as I failed to provide them with footage of where I reside. This request is particularly puzzling, considering I was ****** in a township, and not at my home. It would be much more logical for them to request footage of the incident location. Unfortunately, I can no longer continue doing business with this company and have decided to take legal action against them. Two individuals, ***** and *****, who work as claim validators for "naked insurance," are specifically to blame for this situation. It seems they are paid to reject claims, thus saving the company, which is simply unacceptable.</div>

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Replies (1)
Naked Insurance
Naked Insurance's reply12 Aug 2025, 10:00
Official
Hi Joyce, we’re so sorry to hear that you feel disappointed with your recent experience with us.

We always aim to assess claims fairly and as quickly as possible, but sometimes we require certain information or documentation to complete the process.

We would love the opportunity to assist with finalising your claim. Should you wish to submit the outstanding information, the validation team will be open and ready to assist.