OG
Odelle G
1 reviews | Active since Jun 2024
06 Jun 2024, 10:03
Naked Insurance Extremely disappointing services
Naked Insurance Extremely disappointing services. After paying for an insurance for so long my claim is now being delayed due to my evaluation certificate not being submitted at the start of the claim. My premium was generated by Evaluation amount however they can only apparently pay based on receipt amount due to me over insuring an item. Complete *******!
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Naked Insurance's replyOfficial
06 Jun 2024, 11:26Hi Odelle, We're sorry to hear that you're disappointed with the service thus far and will be in contact soon to see if we can turn things around for you.
Regarding settlements, the claims team looks at the valuation certificates and invoices provided at cover inception. The current settlement is based on the documents you provided. Your claims handler will be in contact to advise on next steps.
Regarding settlements, the claims team looks at the valuation certificates and invoices provided at cover inception. The current settlement is based on the documents you provided. Your claims handler will be in contact to advise on next steps.
Naked Insurance's reply06 Jun 2024, 11:26
Official
Hi Odelle, We're sorry to hear that you're disappointed with the service thus far and will be in contact soon to see if we can turn things around for you.
Regarding settlements, the claims team looks at the valuation certificates and invoices provided at cover inception. The current settlement is based on the documents you provided. Your claims handler will be in contact to advise on next steps.
Regarding settlements, the claims team looks at the valuation certificates and invoices provided at cover inception. The current settlement is based on the documents you provided. Your claims handler will be in contact to advise on next steps.