NW
Nadine W
1 reviews | Active since Aug 2024
23 Aug 2024, 14:38
Naked insurance
This is the worst experience ever. Over a month waiting for a claim. people were sent out a month ago, interviews were done like I'm a ******** for a claim on my house. its radio silence since for the pat 3 weeks. I regret my decision to move from an insurer that helped to save on premium. I will never recommend this insurer to anyone. No way to communicate with them even. Disappointment at its best. 0/10!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Naked Insurance's replyOfficial
23 Aug 2024, 15:38Hi Nadine, We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We regret to hear that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would like to discuss the details of your experience further and we would appreciate the opportunity to discuss your concerns further and regain your trust in our services. Please rest assured that our team will be in touch regarding your claim.
Naked Insurance's reply23 Aug 2024, 15:38
Official
Hi Nadine, We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We regret to hear that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would like to discuss the details of your experience further and we would appreciate the opportunity to discuss your concerns further and regain your trust in our services. Please rest assured that our team will be in touch regarding your claim.
NW
Nadine W's updateReviewer Update
23 Aug 2024, 16:25image.png 3.75 KBso why would you still contact me?
NW
Nadine W's update23 Aug 2024, 16:25
Reviewer Update
image.png 3.75 KBso why would you still contact me?