DL
Daniella L
1 reviews | Active since Oct 2018
06 Mar 2025, 13:34
Naked Insurance dishonest
I am very disgusted in Naked Insurance. I had an unfortunate incident whereby they broke into my car and stole my laptop. The laptop has been insurance by Naked Insurance. I submitted my claim and went to the nearest police station to submit a case. All of the information has been given to Naked Insurance, and upon my calling after them, they suddenly requested a copy of the incident report. This was never a pre-requisite of the insurance, now they are making up all these excuses to delay the claim. This is disgusting service from them!!!!
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Naked Insurance's replyOfficial
06 Mar 2025, 14:48We are truly sorry to hear that you found our claims process frustrating.
We understand that providing additional information can sometimes feel overwhelming and tedious, but we ask for these details to ensure fair and accurate handling of claims.
Our goal is always to make the process as smooth as possible while still meeting the necessary requirements.
We sincerely apologise and will ensure that your claim is resolved as quickly as possible.
We understand that providing additional information can sometimes feel overwhelming and tedious, but we ask for these details to ensure fair and accurate handling of claims.
Our goal is always to make the process as smooth as possible while still meeting the necessary requirements.
We sincerely apologise and will ensure that your claim is resolved as quickly as possible.
Naked Insurance's reply06 Mar 2025, 14:48
Official
We are truly sorry to hear that you found our claims process frustrating.
We understand that providing additional information can sometimes feel overwhelming and tedious, but we ask for these details to ensure fair and accurate handling of claims.
Our goal is always to make the process as smooth as possible while still meeting the necessary requirements.
We sincerely apologise and will ensure that your claim is resolved as quickly as possible.
We understand that providing additional information can sometimes feel overwhelming and tedious, but we ask for these details to ensure fair and accurate handling of claims.
Our goal is always to make the process as smooth as possible while still meeting the necessary requirements.
We sincerely apologise and will ensure that your claim is resolved as quickly as possible.