FR
Frans R
1 reviews | Active since Jul 2011
26 Aug 2024, 13:21
Naked Insurance deducted Double
Just did a Double deduction why refund me half i will cancel my policy if not done
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Replies (5)0
Replies (5)FR
Frans R's updateReviewer Update
26 Aug 2024, 13:46I'M WORKING ON A BUDGET JUST LIKE EVERYONE ELSE REFUND ME THE OTHER HALF THAT WAS DEDUCTED I WILL TAKE THIS MATTER UP FURTHER IT WAS DONE IN AS A ONLINE PURCHASE TO PREVENT ME FROM REVERSING THE AMOUNT IN FUTURE I'LL NOW DO EFT'S FURTHER I'LL VISIT MY BANK AND GET A NEW CARD AND STOP THIS DEDUCTION FROM EVER GOING THROUGH AGAIN
FR
Frans R's update26 Aug 2024, 13:46
Reviewer Update
I'M WORKING ON A BUDGET JUST LIKE EVERYONE ELSE REFUND ME THE OTHER HALF THAT WAS DEDUCTED I WILL TAKE THIS MATTER UP FURTHER IT WAS DONE IN AS A ONLINE PURCHASE TO PREVENT ME FROM REVERSING THE AMOUNT IN FUTURE I'LL NOW DO EFT'S FURTHER I'LL VISIT MY BANK AND GET A NEW CARD AND STOP THIS DEDUCTION FROM EVER GOING THROUGH AGAIN
FR
Frans R's updateReviewer Update
26 Aug 2024, 13:47TRIED CALLING BUT PUT ON HOLD
FR
Frans R's update26 Aug 2024, 13:47
Reviewer Update
TRIED CALLING BUT PUT ON HOLD
FR
Frans R's updateReviewer Update
26 Aug 2024, 13:51CANCELLING COVER
FR
Frans R's update26 Aug 2024, 13:51
Reviewer Update
CANCELLING COVER
Naked Insurance's replyOfficial
27 Aug 2024, 09:59Hi Frans,
Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. Our team has notified us that they have reached out to you yo discuss the matter.
Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. Our team has notified us that they have reached out to you yo discuss the matter.
Naked Insurance's reply27 Aug 2024, 09:59
Official
Hi Frans,
Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. Our team has notified us that they have reached out to you yo discuss the matter.
Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. Our team has notified us that they have reached out to you yo discuss the matter.
FR
Frans R's updateReviewer Update
27 Aug 2024, 13:15Yes and No one Informed me of Any PRO RATA payments and That is why i cancelled no future deductions will be made
FR
Frans R's update27 Aug 2024, 13:15
Reviewer Update
Yes and No one Informed me of Any PRO RATA payments and That is why i cancelled no future deductions will be made