1 reviews | Active since Aug 2022
Naked Insurance - Claiming Process
I bought a new vehicle in July 2022 and decided to change insurance whilst I had the opportunity to do so. I chose to reach out to Naked Insurance and managed to get cover within minutes without having to speak to a single person - and had all recorded and visible on the Naked Insurance App. BIG THUMBS UP!!! As luck has it, late July 2022 I was in an accident and had to submit a claim to my new insurance Company (Naked), whilst having been traumatized by the fact that my vehicle was brand spanking new and already bumped! The Accident happened on Friday the 29th of July 2022. By Friday evening my claim was preliminarily submitted. By Saturday midday all my supporting documentation had been submitted and vetted and signed. By Monday morning my claim had been accepted and sent through to my preferred panel beater - all of this done without having to speak to a single person, having to go to an assessor or having to wait for the next business day. All done digitally and electronically. SECOND BIG THUMBS UP!!! Thus far, I am very pleased with the service, efficiency and effectiveness of Naked Insurance and their innovative thinking...Holding thumbs that the rest of the process will be as satisfying as I have experienced thus far.
