GM
Gavin M

1 reviews | Active since Jul 2011

08 Jul 2024, 13:15

Naked Insurance Claim

While the signup with Naked was very quick and efficient unfortunately the claim process and vehicle repair was extremely slow. My vehicle took 3 months to get repaired from a rear smash. Now I wait for the excess to be refunded lets see how long this will take.

0
Replies (2)
Naked Insurance
Naked Insurance's reply08 Jul 2024, 14:12
Official
Hi Gavin, 
Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services. We will definitely do better going forward. 
GM
Gavin M's update08 Jul 2024, 14:14
Reviewer Update
Tx for the automated response :)