JU
Jacobus U
1 reviews | Active since Jan 2016
02 Apr 2024, 13:14
Naked **** insurance
After rejecting my claim without valid reason. They have been ignoring me and hanging up on my phone calls. They got a false valuation done on my vehicle which stated almost 3x the price of the damage and have been unhelpful since then. They left my car open in the bad weather and after admitting to this and stating they would pay me R1500 for the car valet but have since ignored this as well.
Helpful (0)
Replies (2)0
Replies (2)
Naked Insurance's replyOfficial
03 Apr 2024, 15:36Hi Jacobus,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
Naked Insurance's reply03 Apr 2024, 15:36
Official
Hi Jacobus,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
JU
Jacobus U's updateReviewer Update
26 Jul 2024, 14:17Still waiting…
JU
Jacobus U's update26 Jul 2024, 14:17
Reviewer Update
Still waiting…